Privacy Policy

Effective Date: July 2, 2026

Dotto Glass, Inc. (“Dotto Glass,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, dottoglass.com, by phone, email, or in person.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Zip code or service location
  • Project details or service requests
  • Communications sent via website forms, email, or phone

Examples include when you:

  • Request a quote
  • Submit a contact form
  • Call for emergency glass service
  • Email us about residential or commercial projects
  • Request repair, replacement, or installation services

We may also automatically collect certain non-personal information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referral source
  • Time spent on our site

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and quote requests
  • Schedule consultations, estimates, and service calls
  • Provide glass installation, repair, and replacement services
  • Improve our website and customer experience
  • Send service-related communications
  • Maintain business records
  • Protect against fraud or misuse

We do not sell your personal information.

3. Cookies and Analytics

Our website may use cookies or similar tracking technologies to improve functionality and analyze site traffic.

Cookies may help us:

  • Remember user preferences
  • Measure site performance
  • Understand visitor behavior
  • Improve website usability

You may disable cookies through your browser settings, though some website features may function less effectively.

We may use third-party analytics services such as:

  • Google Analytics
  • Website hosting analytics
  • Security or performance monitoring tools

These services may collect anonymized usage data.

4. How We Share Information

We may share information only when necessary to operate our business, including with:

  • Employees or subcontractors assisting with service delivery
  • Payment processors
  • Website hosting providers
  • Technology vendors supporting website operations
  • Legal or regulatory authorities when required by law

We do not rent, trade, or sell personal data to third parties for marketing.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system is guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, including review platforms, vendor websites, or social media pages.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.

7. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information (subject to legal exceptions)
  • Request information about how data is used or disclosed

To exercise these rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Dotto Glass, Inc.
74 Mitchell Blvd.
San Rafael, CA 94903
Phone: (415) 479-1274
Email: dotto@dottoglass.com
Website: www.dottoglass.com